Think about how viral content is shared to ensure your message stays intact


Kellogg Community College math professor, Marcus Anderson, created the YouTube video “Bad Email Reply – What not to say to your professor…” above and it recently went viral. I personally saw it on my Facebook newsfeed and on my Feedly.

The problem is, only PART of his message went viral. The video was shared, but not his comments below it explaining that the email was a fake example and that he hadn’t violated student privacy by sharing it. This lead to a lot of people becoming very upset at him.  On his YouTube page for the video, he explains:

“Most importantly, that email was not a word-for-word copy of a student’s email. This is a mash up of many poor emails, some common email mistakes and some of my own embellishment compiled into one email. Let me repeat: I would never post an email of a student to the Internet nor would I suggest anyone else ever doing that. Therefore, cartmanrulez99 is not real person.”

Again, because this information was in the comments section and not in the actual video, when the video is embedded (like it is above) and shared, the complete message is lost. For example, here is the description from Laughing Squid for the video:

Marcus Anderson, a math professor at Kellogg Community College in Battle Creek, Michigan, recently created a video where he critiques an email sent to him from one of his students. The student, whose email address starts off with “cartmanrulez99″, writes to the professor as if he is a best friend for life, drops a winky face, uses shortcuts when spelling out words (u, lol, and thx), requests handouts for each of the four classes missed, and then goes ahead and asks for the actual class book.”

What can we learn from this

The big takeaway for all of us is to really think about how our messages could be shared and take any steps necessary to make sure that the message we want to communicate stays intact. In this case, the message that it wasn’t a real student should have been included in the video.

This also serves as a great reminder to check the source of the information you receive. Until I clicked-through to the YouTube and read his comments, I also was under the impression that it was a real student email.

Yes, women face unfair stereotypes, so do men

If you haven’t heard, Pantene’s new Whip It commercial has women across the world applauding them for pointing out the stereotypes that they endure.  And it stood in stark contrast this week  to Detroit News’ choice to highlight that Mary Barra, the new GM CEO wears black nail polish (why is that relevant to her leadership abilities?).

But what about men? They face stereotypes as well. If they show any strong emotion other than anger, they are labeled “weak” or “soft.” If they dress in high fashion, their sexuality is questioned.  If they take paternity leave for a newborn, they aren’t “dedicated to their career.”

To be clear, I actually like the commercial a lot and I  hope that it helps facilitate a change in how we view women in the workplace.  But I did want to post my support to my male colleagues for some of the stereotype challenges they also face.

Marketing music via the Internet, an ongoing evolution

My friend and I spent our Friday evening this past week at a Straight No Chaser concert in Houston, TX.  Their performance opened with a video of how to enjoy the concert. During that video, they made a point, at least twice, to encourage people to take photos and videos of the performance and post them online (tagging, hashtagging, etc. them of course).  Then, during the performance, they took photos of the crowd and asked us to go on their Facebook page and tag ourselves They explained that they had a limited marketing budget and social media was an effective way to get their message out.

Considering that the popularity of Straight No Chaser began when one of their members posted a video of them on YouTube and it went viral (see video above), it’s not shocking that this group has embraced social media and the online world as they have, but it is quite unusual.  Over the years, I’ve watched with great interest as the music world struggles to find the perfect balance with the online world. As it stands now, most musicians seem to tolerate online videos and photos of their concerts and some will even ask you to tweet your experience using a hashtag. But Straight No Chaser has taken it a step further by asking fans to actively post videos of their performances online.

Do I think it’s a good idea? Yes. People go to the concerts for the experience and to hear the music live. No video is going to overcome that thirst for the experience.  But is it good for all musicians? I’d say yes, but would love to hear your thoughts.

On another note, I chose NOT to take photos and videos during the concert because I wanted to just sit back and enjoy the experience. For more on my thoughts about this, read: Put down the camera and enjoy the moment.

Put down the camera and enjoy the moment

A male pointing his camera at an object that we can't see
From flickr ginnerobot

Not too long ago, I read an article by Clifford Pugh on Culture Map titled, How Instagram is ruining New York fashion week: Shows are meant to be savored, not shot and it got me thinking. I like fashion, but what intrigued me more was what he had to say about how our incessant need to photograph every little thing and how doing so was robbing us of those moments that we should be enjoying.

This may not be true for everyone, but it is for me: The more photography, videography and visual imagery becomes part of my job, the more obsessed I’ve become with obtaining the “perfect shot.” I will wander around looking for the perfect lighting, the perfect person to represent what I need, etc. and then take hundreds of photos in a single hour. Obviously, if it’s for my work, that’s what I do, but this obsession has crept into my personal life as well.

So, last week, while I was on vacation, I tried to put down the camera. Sometimes I succeeded, sometimes I didn’t. And, admittedly, my obsession and her talent led one of my friends to take one of the best portrait shots I’ve seen in a very long time. But, there were a few times during the week that I was able to stop myself, put down the camera, and just soak the image in.

Reading Clifford’s article reminded me that sometimes the true beauty of something cannot be captured in a photograph, it can only be captured in a memory.

Sometimes, it’s all in a name

Every once in a while, I’m amazed at how a simple name change can do wonders for a product or service. Check out the video below to see what I mean.

Thanks, John Kerfoot, for showing us how to laugh at ourselves

This post is dedicated to someone I’ve never met, but want to thank.

For those of you “non-Michiganders,” you might not be familiar with John Kerfoot, but he’s very popular in Michigan. He owns Tri-Foot productions and is an instructor at Wayne State University, but we all know him because he’s the guy that publishes the Not So Pure Michigan videos.

The Back Story

A couple years back, the Michigan Economic Development Corporation decided they needed to do something to increase tourism. So, they produced an advertising/branding campaign titled Pure Michigan. The campaign, including television ads, are very well received and seem to do a lot of good for tourism for the State of Michigan. But, to those of us in Michigan, the ads are a stretch because we see the good AND the bad.

Enter John Kerfoot

The videographer very quickly began creating spoofs of the ads (which, most advertisers will tell you, is the ultimate compliment) and they went viral. Not only that, but his videos (which, a warning, contain a lot of swearing) are primarily responsible, in my opinion, for inspiring a whole new, sarcastic meaning to the phrase “Pure Michigan.” Examples:

  • If you see something that is completely unattractive, like a garbage dump, it’s not uncommon in Michigan for someone to point to it and say “See that? Pure Michigan.”
  • During a presentation on Broken Windows that I gave at a military base, I asked a high-ranking  officer what he thought of a picture I’d taken of a horrible billboard ad in Michigan. He smiled and sarcastically said, “Pure Michigan.”

Recently, via Facebook, he announced that he’s retiring the series. Even though I now live in Texas, I’m deeply saddened by the news. I still love watching his videos and happily share them with my friends in Texas who want to see the “other” side of Michigan. He’s taught us “Michiganders” to laugh at ourselves and he’s provided a great example of advertising spoofing done well.

So, John, I just want to say, thanks for the laughs. I’m going to miss your Pure Michigan series, but look forward to your future work.

And now, my favorite Pure Michigan videos (again, a warning, they do contain profanity and could potentially be offensive to some):