Hotel Derek: How a water bottle can leave a lasting impression

A water bottle with a label with the Hotel Derek logo, a card around the top with the word enjoy on the envelope
Hotel Derek water bottle with the enjoy tag
The card that was inside the envelope. The card reads, "Hotel Derek invites you to return for a second "mixer" of your choosing with this $25.00 dining or hotel accommodation credit. Valid through June 31, 2013
The card that was inside the envelope.

This past week, I attended a CultureMap mixer on behalf of the Houston Holocaust Museum’s Next Generation group. The mixer was at Hotel Derek, a very stylish classy hotel in the Galleria area of Houston. The hotel pulled out the usual marketing tricks to appeal to young professionals; they brought-out samples of their best food, hosted us in a small event room, discounted our valet parking etc. But they did do one thing that I didn’t expect.

I got home and starting gathering my things to go into the house when I saw a water bottle. That’s pretty common in my car, but I didn’t remember putting one there, so I looked closer and realized Hotel Derek did, and it had a card on it that said, “Enjoy.” Inside the card, was an invitation of $25.00 credit, to come back and visit them again soon.

Using the vehicles that came out of the garage before mine at the valet stand as a barometer (not fool-proof logic, but good enough for this), the young professionals who attended the event were mostly affluent, they have discretionary income, and they like upscale and trendy atmospheres. This makes them a perfect target audience for Hotel Derek. The hotel knew it and took the initiative to go the extra mile and leave a lasting impression.

Congratulations to the marketing department at Hotel Derek. You did a great job!

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